Privacy Policy
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Umrah planner Privacy Policy
Privacy Policy
Effective Date: 26 – 07 – 2025
At Umrah Planner (accessible at www.umrahplanner.co.uk), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in line with UK GDPR and industry standards.
Who We Are
Umrah Planner is a UK-based Umrah travel agency providing premium pilgrimage services. We are IATA and ATOL accredited, ensuring secure and reliable travel arrangements.
đź“ž Call Us: 0203 411 0207
đź’¬ WhatsApp: 07442 323580
đź“Ť Website: www.umrahplanner.co.uk
Information We Collect
We may collect the following personal information when you interact with us:
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Full name
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Email address
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Contact number
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Passport details (when required for booking)
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Travel preferences (dates, accommodation, group size, etc.)
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Payment information (handled securely via trusted third-party providers)
How We Use Your Data
Your information is used to:
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Book and manage your Umrah trip
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Provide updates and travel confirmations
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Respond to your enquiries
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Send promotional offers (if you opt in)
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Meet legal and regulatory requirements
Legal Basis for Processing
We process your data based on:
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Contractual need – for booking services
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Consent – for marketing communications
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Legal obligation – for compliance with visa/travel laws
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Legitimate interest – for service improvements
Data Sharing
Your data may be shared with:
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Trusted travel partners (airlines, hotels, visa agents)
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UK and Saudi regulatory bodies
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Payment gateways
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Our internal staff and marketing systems
We do NOT sell your data.
Data Retention
We retain your personal data for up to 6 years or as legally required for booking and accounting purposes.
Your Rights
You have the right to:
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Access your personal data
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Request corrections
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Ask for deletion (when applicable)
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Withdraw marketing consent
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File a complaint with the ICO (Information Commissioner’s Office)
To exercise your rights, email us at: sales@umrahplanner.co.uk
Cookies & Tracking
Our site uses cookies for:
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Better user experience
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Website performance tracking
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Marketing and advertising (Google/Facebook tracking)
You can manage cookie preferences in your browser settings.
Data Security
Your data is protected using:
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SSL encryption
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Secure servers
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Limited access to authorised personnel only
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Confidentiality protocols
External Links
Our site may link to other websites. We are not responsible for the privacy practices or content of external sites.
Contact Us
đź“Ť Website: www.umrahplanner.co.uk
📧 Email: sales@umrahplanner.co.uk
đź“ž Call: 0203 411 0207
đź’¬ WhatsApp: 07442 323580
This policy is reviewed regularly and may be updated. Please check this page for the latest version.